Frequently asked questions
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ApplicationDoes it hurt?
No. The application is non-invasive and painless.
HoldHow long does the gem last?
From a few days to several weeks, depending on hygiene, diet and how it was applied.
SafetyDoes it damage your teeth?
Used on healthy teeth, the kit is designed for cosmetic use.
A poor application or an improper removal can weaken the enamel. Following the kit instructions matters.
SafetyCan I remove the gem myself?
No. Crystals can sometimes come off on their own.
The adhesives included are professional grade and need to be removed by a dental professional to avoid any risk to the enamel.
The kitHow many applications can you do with one kit?
Beyond the 5 crystals included, the products are good for several applications.
They also work with extra crystals if you want to keep going, so hold on to the bottles.
ApplicationIs it hard to apply on your own?
No. It stays intuitive thanks to the step-by-step guide and the video included.
SafetyDoes it work with braces or crowns?
No. The kit is designed for natural teeth only.
HoldCan I eat and drink with the gem on?
Yes. Just avoid very sticky or very hard foods right after the application.
The kitHow is it different from a salon application?
A salon application is done by a professional with specialized techniques and products, which can give you a longer hold and a very precise result.
The kit is an at-home cosmetic alternative.
OrderWhat is the return policy?
Our goal is for every customer to be fully happy with their purchase. If you are not, let us know and we will do our best to find a solution with you.
OrderAre some purchases final sale?
Some items cannot be returned. These are clearly marked before purchase.
OrderWhen will I get my order?
We do our best to ship your order as quickly as possible. Once it ships, you will receive an email with more details. Delivery times vary depending on your location.
OrderWhere are your products made?
Our products are made locally and around the world. We choose our manufacturing partners carefully so our products are high quality and fairly priced.
OrderWhat are the shipping costs?
Shipping is calculated based on your location and the items in your order. You will always see the shipping cost before you complete your purchase.
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